Refund Policy

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We want to ensure that you are completely satisfied with your purchase. To that end, we offer a 7-days refund policy. Please take a moment to review the details of our refund policy below:

1. Eligibility for Refunds:

• Our refund policy is applicable to all eligible products purchased directly from ourstore or website.

• Products must be in their original condition and packaging, with all tags and labelsattached.

• Certain products, such as digital downloads or perishable items, may not be eligiblefor a refund. Please contact our customer service for specific details regarding suchitems.

2. Refund Process:​

• To initiate a refund, please contact our customer service within 7 days from the dateof purchase.

• Provide your order details and a clear reason for the refund request.

• Our customer service team will review your request and guide you through therefund process.

3. Conditions for Refunds:

• If your refund request is approved, you will receive a refund for the purchase price,excluding any shipping or handling charges.

• Refunds will be issued using the original payment method used for the purchase.

• Please allow up to 7-10 Business days for the refund to be processed and reflected inyour account.

 

4. Return Shipping:

• If the reason for the refund is due to a faulty or damaged product, we will provide aprepaid return shipping label.

• In other cases, the customer will be responsible for the return shipping costs.

 

5. Exceptions:

• Certain items may have specific conditions or restrictions for refunds, which will beclearly stated at the time of purchase.

• Custom-made or personalized products may not be eligible for a refund unless theyare faulty or damaged.

 

6. Contact Information:
 If you have any questions or concerns regarding our refund policy, please contact our
customer service team using the following contact information:
 

iCare Print LLC
860-967-3888
support@icareprint.com

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